Customer Services Executive – (MR) Permanent

Customer Services Executive – Rugby

Candidate credentials.

A locally based, long established company within Rugby, seeking to expand its team due to an increase in their business.

The candidate will be bright, determined, confident and enthusiastic; with excellent communication skills, with a background within Customer Services.

Customer Services Executive

• Maintaining and enhancing current key accounts.
• Responsible for a customer base within a territory.
• Dealing with existing customers and enhancing their business.
• Pricing, negotiating and aiding customers with their existing business.
• Liaising with all other departments including Accounts, Production and Transport to ensure customers’ customer satisfaction.
• Working closely with customer to manage their accounts (via email/telephone)
• Working closely with SME clients, supporting their business with a high value spend.
• This role does NOT involve any cold calling – this is an existing customer base.
• The role would suit a confident candidate with Customer Services skills, happy to work utilising Consultative Sales skills.
• Progression for this role could lead to an Account Management role visiting SME clients.

Skills Required:

Previous Customer Services/Account Management experience

Excellent communication skills over the telephone and face to face

Highly motivated

Car Driver essential

Salary £19,000 – £24,000 – dependant on experience plus Commission (uncapped)

Location – Rugby