Customer Services liaising with existing customers generating business and servicing customers covering a Geographical area. Candidates will have a background within customer service and good sales order processing skills.
The successful candidate will join a team of 10 within customer services.
Key tasks include:
Customer Services and Sales/to a base of existing customers – B:B Liaising with Trade Customers
Fact finding and researching, liaising with customers
Processing customer orders.
Investigating and processing any customer returns or complaints
Customer service and technical support
To process all incoming correspondence on that day of receipt
Set and agree Monthly Sales Targets with your Area Sales Manage to ensure customer database/account details are constantly updated with the correct customer information
Excellent customer service skills
Confident telephone manner
Be commercially minded, acting as support to External Sales, managing a territory