Working as part of a productive fast faced project team for Site Services, Spares, Engineering and Test. This role will ensure effective project delivery from enquiry to completion focusing on customer service and business development.
Reports To
Business Unit Manager Site Services
Key Responsibilities & Accountability
Manage and maintain the internal Management system for incoming quotation and tender requests
Preparation of quotations and tenders alongside Project Managers ensuring that the presentation and content is professional and reflects the corporate image.
Ensuring all quotations are submitted in a timely and efficient manner
Liaise between Key Account Managers & the Sales teams regarding status of submitted quotations and tenders
Review and report CRM bid information and status
Customer feedback submissions, collation, evaluation and reporting to the Projects team
Assisting Business Unit Managers with the improvement of delivery and Customer Service
Market research and evaluation. Liaison and recommendations for Key Account Managers
Customer and competitor profiling
Working with the Business Unit Managers to develop the sales and growth strategies
Assist Business Unit Managers with reports and Presentations
Liaise with internal and external customers ensuring effective delivery of Projects in all forms of communication
Set up and maintain the contract files
Archiving contract documentation
General administrative support for the projects team
Ensuring excellent quality and safety standards are maintained at all times
Qualifications, Experience & Personal Attributes
Customer focused,
Strong organisation and time management skills
Good communication skills both written and verbal
Strong attention to detail
Competent in Microsoft Word, Excel, PowerPoint etc.
Able to work flexibly on own initiative and part of a team
Show drive, enthusiasm and be motivated to succeed
Shows desire to promote culture of Continuous Improvement
Ideally a degree or similar in Business Administration but not essential as training will be given
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