Sales Administrator Permanent

Sales Administrator

Rugby

•  Working within a small, busy team within their Technical Spares department
• Liaising with existing customers via email and telephone
• Account Management for a core bank of customers
• Responding to incoming telephone calls and emails
• Customer Services with existing customers
• Fact finding for machinery parts for customers
• Majority of Inbound calls, some external outbound calls to both existing and new clients
• Liaising with External Sales/Production/Accounts
• Diary management for Sales Technicians and Sales Representatives
• Sales order processing using a CRM system
• Updating/amending CRM system
• Liaising with Accounts with regards customer payments/credit control

Skills required

• Educated to A level or above
• Good mathematical skills/accurate/strong attention to detail
• Confident, assertive personality with a “can-do” attitude. Keen to learn and develop.
• Well spoken, ability to build strong customer relations over the telephone.
• At least 12 months experience within Customer Services/Sales Administration or Account
• Management
• Good MS Office – Word, Excel
• Preference give to those with experience with Sage and CRM skills

Hours of work Monday – Friday 8.30 – 5.30 pm

Location Rugby

Excellent company benefits – Life Assurance/Company Pension Scheme

Salary – £19,000 – £20,000 per annum + Commission